Support

We read every email — usually reply within 48 hours.

Get help

The fastest way to reach us is by email. Include:

Your device (e.g. "Redmi Note 12, Android 14")
App version (Settings → About)
A screenshot if the issue is visual
A short description of what you expected and what happened

Common questions

How do I delete my account?

Open the app → Settings → Delete Account. Confirmation is required. Your data is hard-deleted within 30 days. If you have already uninstalled the app or cannot sign in, use the account deletion request form instead.

How do I export my data?

Open the app → Settings → Export My Data. A downloadable summary is generated.

Is VitalMaa free?

Yes. The current version is entirely free to download and use, with no in-app purchases.

What does Vaidya know about me?

Vaidya is sent the minimum context needed to answer your question — usually your profile snapshot and the most relevant recent logs. Vaidya's responses are generated by Sarvam AI (based in India). Sarvam does not train on your data. See our Privacy Policy for the full list of services.

Is VitalMaa a replacement for my doctor?

No. VitalMaa is an informational tool only. Always consult a qualified medical professional for decisions that affect your health. In an emergency, call 108.

Report a bug or security issue

For bugs: email us with reproduction steps.

For security vulnerabilities: please email vitalmaa.health@gmail.com with the subject "VitalMaa security report". We will acknowledge within 5 business days.

Privacy grievance

If you have a privacy concern that has not been resolved, our Grievance Officer is Sai Rakshith Muda, reachable at vitalmaa.health@gmail.com. See the full Privacy Policy for your rights under the DPDP Act, 2023.